Dr. Anna Meyer Selected as BCH-SF Medical Director, Patient Experience

August 17, 2021

After a rigorous internal search with outstanding candidates, Dr. Anna Meyer has been selected as Medical Director of Patient Experience for UCSF Benioff Children’s Hospital, San Francisco. Dr. Meyer will be working closely with Susan Pappas and the Patient Experience team, and with the clinical leadership of BCHSF, to develop a systematic and patient-centered approach to improving the patient and family experience in all our clinical settings.

“The Department of Otolaryngology-Head and Neck Surgery is extremely proud that Anna Meyer has been selected for this important position“ UCSF OHNS Chair Andrew H. Murr, MD writes. “Anna has devoted her career to advancing communication and to education, so this position will allow her to apply these skills within the clinical realm to improve the UCSF experience for our patients. We are confident she will make a positive impact and be sensitive to diversity and equity while doing so.”

Dr. Meyer received her medical degree from UCSF, completed residency in Otolaryngology - Head & Neck Surgery at the University of Michigan, and did her fellowship training in Pediatric Otolaryngology at Children’s Memorial Hospital (now Lurie Children's) at Northwestern. She joined the UCSF faculty in 2008 in the Department of Otolaryngology - Head & Neck Surgery. In addition to her remarkable clinical career here, Anna has emerged as a highly effective leader in a number of areas in the University and the Health System. Within BCH, she was a co-founder of our Aerodigestive Program and plays a critical leadership role for our Hearing and Communication Clinic team. As an educator, she is the Roger Boles, MD Academy Chair for Otolaryngology Education in the Academy of Medical Educators, a Bridges coach, and has founded and served as program director for the Pediatric Otolaryngology fellowship. And in the Health System, she has taken on a critical role in our efforts to improve inter-professional and patient communication, with a focus on diversity, equity and inclusion, including serving as a relation-centered communication skills facilitator in the Center for the Enhancement of Communication in Healthcare, as co-chair of the BCH cross-bay DEI Education Committee and as a faculty leader nationally in the Academy of Communication in Healthcare.