Moment of Care: Lifetime of Impact! Tips from a professor turned brain surgery patient on improving patient connections

Date
November 15, 2017
Time
06:30am - 07:15am
Details

Location

Mission Hall – 550 16th Street – MH-1407

*Please note that the room has recently changed, and will be held at Mission Hall – 550 16th Street – MH-1407*

Lecturer

Shari Bookstaff, MA
The Beryl Institute
Skyline College

Topic

"Moment of Care: Lifetime of Impact! Tips from a professor turned brain surgery patient on improving patient connections"

Educational Objectives

  • Understanding that empathy is the key to gaining patient cooperation
  • How to talk and act empathetically and authoritatively without being condescending
  • Strategies for remaining non-judgmental and exuding empathy

How to Connect to the Conference

  • Video Conferencing available at Parnassus S-161
  • From Jabber/Movi or a registered UCSF video conference system the Video Conference Bridge Number is 55566864 (max of 8 video participants)
  • If you don’t have a Jabber account, please open a ticket with central IT at help.ucsf.edu and request a Jabber account
  • Participants from non-registered UCSF video conference system or outside UCSF, please dial [email protected]
  • Outside system that do not support URI dialing, use [email protected]
  • Audio Callers should dial 415-476-6500. At the prompt, enter 66864#

This program is sponsored by the University of California at San Francisco School of Medicine (UCSF). UCSF is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to sponsor continuing medical education for physicians.

The UCSF School of Medicine designates this live activity for a maximum of 1 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity MGR18041.