Grand Rounds

April 19, 2017 - 6:45am to 7:30am
Mission Bay Hospital - (A1602 B) - 1855 4th Street - San Francisco


Diane Sliwka, MD
Clinical Professor
UCSF School of Medicine
Medical Director of Patient and Provider Experience & UCSF Health Director
Center for Enhancement of Communication in healthcare, UCSF Health faculty in Training, & American Academy on Communication Healthcare

“Precision Communication: Why Improving your Technique will Improve Patient Care”

Anna Meyer, MD
Associate Professor
Program Director-Pediatric Otolaryngology Fellowship
UCSF Department of Otolaryngology – Head and neck Surgery
Facilitator - UCSF Center for the Enhancement of Communication in Healthcare & UCSF Medical Center Faculty-in-Training American Academy on Communication in Healthcare
Coach - UCSF School of Medicine

Educational Objectives

  1. Understand the evidence that supports effective communication approaches
  2. Acknowledge communication barriers for providers and patients (computer, time limits, surgical specialty care)
  3. Practice techniques for developing a relationship-centered approach to the care of otolaryngologic patients

How to Connect to the Conference

  • Video Conferencing available at Parnassus S-161
  • From Jabber/Movi or a registered UCSF video conference system the Video Conference Bridge Number is 55566864 (max of 8 video participants)
  • If you don’t have a Jabber account, please open a ticket with central IT at and request a Jabber account
  • Participants from non-registered UCSF video conference system or outside UCSF, please dial
  • Outside system that do not support URI dialing, use 55566864@128.218.67
  • Audio Callers should dial 415-476-6500. At the prompt, enter 66864#

This program is sponsored by the University of California at San Francisco School of Medicine (UCSF). UCSF is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to sponsor continuing medical education for physicians.

The UCSF School of Medicine designates this live activity for a maximum of 1 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity MGR17041.